Delivery & Returns

The shipping cost is 20 € or 45 € depending on the delivery address.

The baskets are made to order so the delivery time is 3 weeks.

Return allowed within 14 days. We ask customers to send it back

Shipment

At Happy Moses we can ship your basket throughout Europe. Specifically, the countries we ship to with standard delivery are as follows: Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Bulgaria, Croatia, Finland, Greece, Ireland, Portugal, Romania, Spain, Sweden, UK.

 

Below you can find the table with the shipping cost according to countries.

Country
Courier
Shipping cost
Bulgaria, Croatia, Finland, Greece, Ireland, Portugal, Romania, Spain, Sweden, UK
GLS / DPD
45 €
Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
GLS / DPD
20 €

Delivery time

Each basket is made by our team at the time of ordering. The time between creation and delivery to customers is approximately 3 weeks. This is in order to avoid any kind of waste since they are all handcrafted. However, it can also happen that at the time you place your order the basket has already been made, in which case the time between order preparation and delivery is 1 week.

 

But we always try to do our best to deliver your order as soon as possible! 

Return

The return of products is permitted within 14 days of receipt of the order as per European legislation. The cost of the return is charged to the customer. To return the product we ask you to send it back in the same condition in which you received it, if possible by sending it back in its original box. This is to prevent the basket from being ruined and we cannot resell it to someone else and will be forced to throw it away.

 

To send your return request, please fill in the file you will find here and send it to: hello.happymoses@gmail.com

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